How To Order
W-9 Requests
If you require a W9, press on W9 Request (or email sales@nanopartz.com) to generate an email requesting the form prior to your order.
Discounts
We offer volume discounts for single orders, and volume discounts for multiple orders placed over a calendar year.
Shipping
99% of items ship in 1 day.
All of our items are shipped Fed Ex Priority Overnight (where available). We provide optional Saturday and Monday deliveries. Please contact us for more information on these deliveries. For international orders, items are shipped Fed Ex Intl priority. Items are delivered in two days to most countries.
Quotations
For quotations, please choose the products you would like to purchase in your shopping cart, press the "Checkout" button, fill out the addressing requirements, then select "Quotation Request" under Payment Method.
Domestic Orders
Ordering is by credit card or by purchase order. Over ninety percent of our orders order by credit card through our secure credit system. Credit card orders benefit from significantly better turnaround. For first time non-University customers, individuals or private companies, ordering by credit card is required. After the first order, the customer is then provided a net 30 purchase order option for future orders. If you are with an Institution, foreign or domestic, Net 30 terms are accepted.
Online Ordering by credit card - For ordering by credit card, please use our online cart. Credit card purchases are shipped within 24 hours for standard products.
Credit Cards given over the phone - We also process credit cards over the phone. Please provide our sales staff the items you wish to purchase and all credit card information. We then require an email providing bill to and ship to addresses (including email). Receipts are emailed.
Purchase Orders - For purchase orders, there are two options. Option 1: please press on Purchase Orders (or email sales@nanopartz.com) to generate an email to our sales office. Please include: PO Number, ship to address and phone number, bill to address (and email), product numbers and quantities. You may also fax your own PO forms to +1-866-811-NANO (6266). You may reference a prior quotation number. Option 2: Please select the items on website you would like and press "Checkout." Under "Payment Method" select "Purchase Order." In the "Additional Information" section, please include your PO Number. If this is your first order, we require payment by credit card. We invoice by both email and post. Terms are NET 30.
International Orders
Intl Shipping - Currently we do not have reps outside the US. However, we ship via Fed Ex Priority and orders are normally received in two days.
Intl Credit Cards - These are accepted online in our international credit card system.
Intl Purchase Orders - For purchase orders, there are two options. Option 1: Please press on Intl Purchase Order (or email sales@nanopartz.com) to generate an email to our sales office. Please include: PO Number, ship to address and phone number, bill to address (and email), product numbers and quantities. You may also fax your own PO forms to +1-866-811-NANO (6266). You may reference a prior quotation number. Option 2: Please select the items on website you would like and press "Checkout." Under "Payment Method" select "Purchase Order." In the "Additional Information" section, please include your PO Number. NET 30 terms are offered to all International University and Large Companies. We invoice by email and by post if necessary. We require an email for billing. We accept payment by check and by wire transfer. Billing is by email and wire transfer information is provided on the invoice. We highly recommend payment by mail - we do not credit for wire transfer fees. If paid by wire transfer, you must email us at acct@nanopartz.com and let us know the customer name, invoice number, amount wired, and date.
If you have any questions, please call or email us. We are here to make your ordering quick and easy.
Some products may be limited for sale in France. Please contact us for more information.